Is your CVT order being delivered to a commercial address? Here are a few things to know:
- When selecting a commercial address, please ensure that YOU or someone that you appoint (over 18 years and whose judgement you trust) will be available at this location at any given time during normal business hours, as someone MUST be present to inspect and sign for/accept delivery. Items will NOT be left without a signature.
- The freight company will not contact you prior to delivery, no appointment will be made, and the item(s) can arrive at any time during normal business hours, typically 8am - 5pm, Monday through Friday.
- Orders that are canceled after they have already been processed for shipment are subject to a 3% restocking fee. This fee helps cover the processing and handling costs incurred once an order has entered the fulfillment stage.
- Any changes in delivery address, times, or dates are subject to additional delivery fees and may delay the shipment.
- Please read this article: CRITICAL INSTRUCTIONS FOR RECEIVING A CVT SHIPMENT
If you have any additional questions regarding shipping & delivery, please contact us at support@cascadiatents.com or at 1-(888)-852-0224.
PLEASE READ CAREFULLY - ANY CHANGES IN DELIVERY ADDRESS, TIMES OR DATES ARE SUBJECT TO ADDITIONAL DELIVERY FEES AND MAY DELAY THE SHIPMENT!
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